Office of Professional Standards

The Office of Professional Standards also known as Internal Affairs is responsible for receiving, processing, and supervising internal affairs investigations that involve allegations of criminal conduct and acts of misconduct made against members of the Riverside Police Department. The Office of Professional Standards ensures that allegations made against members of the Riverside Township Police Department are thoroughly and objectively investigated to their logical conclusion. The Office of Professional Standards maintains a comprehensive index of all complaints received against all members. This information is submitted to the Burlington County Prosecutors Office on an annual basis.

What does the Office of Professional Standards do?

The Office of Professional Standards has the responsibility to investigate all allegations of misconduct by members of the Department, and to review and adjudicate all minor complaints which are handled by supervisors.

In addition, the Office of Professional Standards will review all firearms discharges by this agency personnel that are not related to training, all use of force incidents, all vehicular pursuits undertaken by department personnel and all collisions involving department vehicles.

To whom does the Office of Professional Standards report?

The Office of Professional Standards reports directly to the Chief of Police.

How do I file a complaint against an Officer or Employee of the Police Division?

Complaints will be accepted in person, by telephone, or by letter or email.

The complaint will be investigated by the Office of Professional Standards or it will be forwarded to the appropriate Supervisor for investigation.

All complaints of officer misconduct shall be accepted from any persons who wish to file a complaint regardless of the hour or day of the week. This includes reports from anonymous sources, juveniles, and persons under arrest or in custody. In the event you wish to file a complaint with the Office of Professional Standards we encourage you to do so as soon possible.

How are complaints investigated?

Do any other agencies investigate complaints made against Department members?

Yes, The Burlington County Prosecutors Office conducts a review of any complaint that alleges that a crime was committed.

What rights do Police Officers have during an investigation?

Police Officers are protected by the Law Enforcement Officer’s Bill of Rights and their labor contract. Internal investigations remain confidential until they are concluded. By law, no person involved in the investigation, to include the complainant, witnesses, investigated members, or the Investigators may disclose any information regarding the investigation until it is concluded.

Is there any risk in making a complaint against a member?

No. But if a person deliberately makes a false complaint and statement against a member, that person may be criminally prosecuted or held civilly liable.

N.J.S. 2C:28-3 Unsworn Falsification to Authorities states, ” A person commits a crime of the fourth degree if he makes a written false statement which he does not believe to be true, on or pursuant to a form bearing notice, authorized by law, to the affect that false statements made therein are punishable.” Those who provide false information to members of the Office of Professional Standards will be prosecuted to the fullest extent of the law.

What Happens When the Investigation Is Concluded?

Once accepted, your complaint form will be forwarded to the Office of Professional Standards for review and investigation. Once the investigation is complete, you will be advised of the outcome in written form. Complaints from the public, whether substantiated or not, increase the awareness of the leadership of this agency to actual or potential problems, as well as the perceptions of the community. This feedback will ultimately assist in determining whether the mission statement and goals of this agency are being attained.

Agency Compliance with New Jersey Attorney General’s Law Enforcement Directive No. 2018-3

It is the police of this department to implement and utilize Guardian Tracking Software as an early warning system for tracking and reviewing incidents of risk and provide timely intervention consistent with the New Jersey Attorney General’s Law Enforcement Directive No. 2018-3. As required by the NJ Attorney general Directive, all agencies adopting an Early Warning System shall make their respective policy public. Please see the link below for compliance with this portion of the directive.

How do I contact the Office of Professional Standards?

Captain H. David Jaensch
Phone: 856-461-8820 ext. 111